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  30 Day Money Back Guarantee

Home > Information > Policies > 30 Day Guarantee

Parcom offers a full no questions asked 30 day money back guarantee to all new first time Parcom web hosting account clients!

If you are not 100% satisfied with our web hosting service, we will give back all refundable money if it is within 30 days of your initial account setup.

No questions asked!   No surprise or hidden fees.

This does not apply to domain registration fees, contract based services, consultation fees, add-on services, or any one time setup fees that state that it is non-refundable.

Parcom also offers a price lock guarantee for the life of the service!   Something unmatched by our competition.   We guarantee that the price you pay today will be the same for as long as you wish to use the service you choose.   So if you pay $3.75 or $5.95 per month today, you'll still pay that amount 5 or more years from now!   Granted, technology moves rather quickly, but we will have you know that we still have customers paying the same rates as they did in 1997 for their service they chose!   Not many hosting companies have been around that long to boast that!

We want you to know that at Parcom we are completely confident in our services, and will not restrict you by offering complex guarantees.   And also be wary of companies who sell your personal and even your credit information to spammers!  Parcom will never do this.   Other providers do not guarantee your privacy!   We do.

Two and Three Year Plan Guarantee:

Parcom now offers 2 and 3 year pre-payment plans.   Naturally, many are concerned about that kind of committment for the long haul.   And, with so many fly by night hosting companies around, we certainly understand and wish you to know that we are here to stay - GUARANTEED!  Do note that we have outlasted a lot of big and small hosting companies and have been in business for 11 years and counting!    We have clients who paid us far longer than 3 years..  what kind of company has that kind of client loyalty?   So customers asked, we delivered. 

We are honest about our 2 let alone 3 year packages because even if you wish to cancel early (let's say 16 months from now), we will pay back what is left minus a small $5 early cancellation fee.    That's all.   Who would do that?  No one.  We were the FIRST to offer this kind of deal too.   Even if you cancel on your 24th month after paying 3 years, no problem, we owe you for rest of the unused term minus the modest fee.  Or, you can use the remaining funds for another package or domain!  No problem.   We're flexible because others won't be.  You're not a number to us, you are part of the extended family! 

The reason for our new 2 and 3  year option is to give loyalty rewards to Parcom customers who have asked for larger payment plans.   Many of our celebrity clients to our non-profit clients asked for 3 years!   The 3 year option is by far the most popular with over 60% of new clients choosing this option we can save tremendous amounts of bank transaction fees and because of it we give our clients the most features whenever they choose to commit to longer terms with us.  No strings, no CONTRACTS, nothing special other than we give you more if you commit more to us.   Parcom is the first in the hosting industry to give you far more features the more you pre-pay rather than just a discount!

By the way, we have a 4 and 5 year plan in the works!  why?  Our loyal customers are now asking for that!   You heard it here first...

Try us, give us a chance, we are extremely confident that you will be pleased by our service.   And, remember, Parcom offers 4 things that we know you need: Security, Speed, Stability and Service!   If you want those 4 items, your search for a quality host is over.  It's Parcom!

* Note: Billing as well as your 30 day money back guarantee begins the day you sign up with our service.   This guarantee does not apply to non-refundable fee based services and is good for your first Parcom shared hosting account only.  If you received a free domain with Parcom as part of your package and you wish to transfer it to another registrar please contact billing for further instructions with regards to payment for ownership transfer.

Contact us anytime if you have questions regarding this very straight forward policy.

 

 


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